Refund policy

Return eligibility

We accept returns within 30 days of delivery only if the item is unopened, in its original packaging, and its original seal is intact. Opened items cannot be returned, except where required by applicable law.

How to request a return

Email Hello@shopthevaultdistrict.com with your order number before sending a return. Please contact us for return instructions before mailing anything back.

Damaged, defective, incorrect or misdescribed items

If there is a problem with your order, email Hello@shopthevaultdistrict.com with your order number, a description of the issue, and relevant photographs. Keep the item and packaging, and contact us before mailing anything back.

This policy does not limit rights or remedies provided by applicable law, including rights relating to defective, damaged, incorrect or misdescribed items.